All dealers on carwow are official UK dealers representing manufacturers. We work hard to ensure you’ll get a great buying experience from them.
If you choose to buy or lease a car from a dealer on carwow, you always buy directly from the dealer, rather than from us.
Approved Official UK Dealers
All dealers on carwow are approved by the manufacturer to sell their new cars.
Most of them have showrooms you can visit, where you can test drive cars if you would like to. If you choose a dealer that does business mostly online, their team will be happy to answer any question you may have and will assist you through your car-buying journey.
If you choose to buy a car, you always buy directly from the dealer.
Quality checked, top rated dealers
carwow employ a team of over 30 people whose role is solely to ensure that dealers on carwow offer our users excellent customer service throughout.
We also encourage carwow users to rate and review our dealers to help others make informed choices, giving you reassurance that you're dealing with someone who's going to give you a great buying experience.
We only want the best dealers on carwow, so if we hear a dealer isn’t offering great customer service, we take this very seriously and remove dealers that don’t meet our high standards.
You will experience the same level of service, if not better when going to a dealer via carwow, as dealers work hard to ensure they build up great reviews on our site.
That’s why consumers rate us 4.8/5 on Trustpilot, and why our dealers score very highly with other carwow customers.
If you would like to finance or lease your new car, you can contact the dealer to get a quote, and finance agreements will be signed directly with the dealer.
You can service, repair and have any warranty work done on your car at whichever dealership is most convenient for you - not just the dealer you buy from.
A main dealer of the same brand will welcome your servicing or warranty work with open arms, as dealers make the majority of their profits from this work.
So enjoy the hassle-free experience of buying from an approved carwow dealer, even if they’re further afield, and be safe in the knowledge that any maintenance work can be done wherever is most convenient for you.
Here to help
If you have any concerns or experience a problem at any stage, we have a dedicated customer service team who are very easy to reach. Simply email us at firstname.lastname@example.org or call on 0800 808 5885.